Caller Memory
Every receptionist planRecognize a returning number and use saved call context without making a voiceprint. Caller ID identifies a phone, so private history is not recited before the caller supplies context.
Inspect requirementsGive the call
somewhere to go.
A useful receptionist does more than take a message. Choose the included capabilities and optional workflows that carry the work forward.
Compare plans
Included does not mean activated. Configure workflows before relying on them.
Make It Yours
Every receptionist planChoose a name, a voice from the available selection, and the greeting callers hear. No voice cloning is involved.
Inspect requirementsCall Intelligence
ScaleReview recurring topics and unbooked requests from call records. Use the analysis to find patterns worth checking rather than reading every transcript individually.
Inspect requirementsReview Requests
Free with AI Chat & RepliesWhen a visitor mentions completed work in website chat, offer the same public review link regardless of sentiment. The ask stays in the conversation and uses the chat message allowance.
Inspect requirementsJob Briefs & Client Intake
Included with Business Texting on Growth or Scale; activate separatelyOne secure collection workflow for photos, documents, forms, and job details. Included with Business Texting. Activate the workflow separately; SMS needs carrier approval and consent.
Inspect requirementsEmergency Dispatch
Included with Business Texting on Growth or Scale; activate separatelyApply your urgent-call rules and reach your on-call team. Configure the roster and process first. Included with Business Texting; activate separately.
Inspect requirementsNo-Show Shield
Included with Business Texting on Growth or Scale; activate separatelyRequest a deposit through your own payment provider. Add a payment link and cancellation policy before activating. Included with Business Texting; SMS needs carrier approval and consent.
Inspect requirementsTeam Access
Part of Front DeskGive people their own accounts instead of sharing a login. Workspace user capacity follows the Front Desk plan. Every paid receptionist plan includes Front Desk Scale.
Inspect requirementsThe SMS connection.
Business Texting includes Job Briefs, Client Intake, Emergency Dispatch, and No-Show Shield. It is a separate purchase on Growth or Scale. Each workflow still needs activation and configuration.
Start with your SOP.
Give the AI Assistant Builder your business information, procedures, and existing SOPs. It interviews you and asks follow-up questions to fill in what is missing.
Roscoe is available for support. The Builder handles the setup process.
Make the instructions specific.
- What you do and where you work
- Business hours and booking preferences
- When a human needs to take over
- What documents or photos a job needs
- Who belongs on the urgent-call roster
Keep each product clear.
The phone, website, and workspace have different jobs. Their allowances and activation requirements stay separate.
Know what switches on.
Do I pay extra for every capability?
No. Caller Memory and Make It Yours are included on every receptionist plan. Call Intelligence is included on Scale. Job Briefs, Client Intake, Emergency Dispatch, and No-Show Shield come with the separate Business Texting purchase on Growth or Scale.
Does buying Business Texting activate every workflow?
No. Business Texting is available on Growth and Scale. Job Briefs, Client Intake, Emergency Dispatch, and No-Show Shield still need their own configuration and activation.
Are Review Requests and Google review replies the same thing?
No. Review Requests offers a public review link during a website conversation. Google review replies respond to reviews already posted; those replies are not available yet.
Your business. Your next step.
Start your free trial
Essential only. 7 days, 400 voice minutes, no SMS. Card required. Your 7 free days start when your number is live; $99/mo after unless canceled.