Everything a great receptionist does.
Built not to drop the details.
One done-for-you AI receptionist, trained on your business and working every hour you don't. Here is exactly what it handles.
First AI Employee is a done-for-you AI receptionist that answers your business calls 24/7, books appointments on your real calendar, texts customers back, screens spam, routes emergencies, and speaks English and Spanish, built and tuned for you and answering your calls in minutes, from $99 a month flat.
Answering in minutes, dialed in to your business within about a day, with full two-way texting live once the one-time carrier (10DLC) registration clears, typically a few business days.
The whole job. Every shift.
Not a menu of features to wire up. A receptionist that already knows your business, so you stop missing calls, questions, and bookings.
Built for you, not by you
We configure, train, and tune your receptionist on your business: hours, services, pricing, FAQs, booking rules, escalation. You never touch a setup screen. Most tools hand you a dashboard. We hand you a working receptionist, answering your calls in minutes.
Answers your calls
No voicemail. No hold music. Designed to pick up on the first ring, day or night.
Never a busy signal
When the phone blows up, it can answer callers at the same time instead of one at a time, because your line runs on our network, not a single wire. A rush hour stops sending customers to a busy tone.
Books the job
Checks real-time availability, finds the right slot, books it, and sends a confirmation. Done before you look up.
Know the job before you go
Job Briefs: on every call, it texts the caller for photos and video of the problem and writes you a brief on the call record. You see the job before you drive out, quote sooner, and your tech rolls up with the right parts.
Texts your customers back
Confirms the booking by text, follows up on the calls you miss, and answers texts sent to the number we set up for you, so a lead never goes cold while you are under a truck.
Handles every question
Hours, pricing, services, directions, intake. Answered naturally, trained specifically on your business.
Speaks English and Spanish
When a caller switches to Spanish, your receptionist switches too, mid-call, with no menu and no "press 2." A bilingual front desk you would otherwise have to hire for.
Routes emergencies
Urgent calls go straight to you or your on-call tech. Routine versus critical, sorted automatically, so a 2 a.m. burst pipe reaches you and a sales pitch does not.
Screens spam and robocalls
Junk is filtered out before it reaches you, and it never counts against your minutes. The calls you see are the ones worth seeing.
Sends you the transcript
Every call written up and delivered by email, with the summaries in Slack, Teams, Discord, Telegram, Signal, or Google Chat if you connect one. Recorded and transcribed with an up-front disclosure; transcripts yours for the life of your account, stored on US servers.
You get the week without chasing it.
Beyond the per-call transcripts, a summary reaches your inbox every Monday: the week's call, message and booking counts, and a line for every call that still needs you. Full names and numbers stay behind your login, so your inbox never turns into your customer list.
Add-ons, when you want more.
The receptionist is the whole job on its own. Some come included with your plan; the premium ones bolt on when you're ready, no new vendor and no new login. The trades-specific ones also show up on each trade's page.
Premium add-ons run $25/mo each. Standard includes any 1 free.
Job Briefs
The AI texts your caller for photos and video of the problem, then hands you a ready-to-quote brief on the call record, so you see the job before you drive out.
AI Chat & Replies
Your receptionist's brain on your website, plus on-brand drafts for every Google and Facebook review and your inbound email. From $25/mo for 5,000 chat messages and 1,000 email replies, with review replies never capped.
Review & Referral Requests
Job done? Drop the customer’s email into your dashboard and it sends them a one-tap link to leave a public review. Same ask for everyone. When someone writes back privately to say they’re happy, it comes back about a week later to ask that customer, and only that customer, for a referral.
Emergency Dispatch
Your receptionist already answers after hours and routes the emergency. This runs it as a job: it quotes your after-hours rate, pings your on-call crew until someone claims the premium work, and books it.
No-Show Shield
When the receptionist books, it texts a secure link to leave a deposit or put a card on file, with your cancellation policy shown and agreed up front. No-shows forfeit; everyone else’s deposit goes toward the bill. You never touch the card.
Front Desk
The receptionist’s core job, in one place: it answers your calls around the clock, in English or Spanish, books the work on your calendar, sends you a transcript and summary, screens out the spam, and routes the calls that need a person to you.
Caller Memory
Recognizes a returning caller from their number and picks up where you left off: it greets them, recalls the last job and what they asked for, and skips making them repeat themselves. No voiceprints, ever, just the call history you already keep.
Make It Yours
Give your receptionist a name, pick its voice from our set of natural-sounding options, and write the greeting every caller hears. It sounds like your business, not a generic bot. On every plan.
Client Intake
Captures the details every appointment needs before it happens: the reason for the visit, the specifics that matter to your work, and any intake forms or documents, gathered over a secure link while the lead is still on the line.
Call Intelligence
Reads every call transcript daily and surfaces the patterns: who wanted to book but didn’t and why, the services callers keep asking for that you don’t offer, and the questions that trip people up.
Team Access
By the time your phones are this busy, it is not just you. Team Access gives your office manager and techs their own logins, each seeing what they need: the owner sees the whole business, the manager runs bookings and messages, a tech sees only their own jobs. No more one shared password.
Common questions.
What exactly is an AI receptionist?
It's a fully trained voice assistant that answers your phone and handles your front desk the way a great receptionist would: around the clock, on the first ring, in a natural conversation. It greets callers, answers questions about your business, books appointments, takes messages, and transfers or routes calls when needed. Unlike voicemail or a phone menu, it actually talks with the caller, understands what they need, and takes care of it, so you stop losing business to missed calls. (And on our Standard plan, it does considerably more than answer the phone; see below.)
Can it actually book appointments?
Yes. It checks your live availability during the call, books the slot, and confirms with the caller: no callback, no phone tag. The appointment is on your calendar before the caller hangs up.
Will callers know they're talking to an AI?
If they ask, yes. It will never claim to be a person, and asked straight out whether it is an AI, it says so. What it does not do is open every call by announcing it, because that spends your caller's time on something no law requires and most callers work out in a sentence anyway. Every call does open by saying it is recorded and transcribed, which is what all-party consent states require. You remain responsible for any disclosure or consent requirements that apply to your business.
What tools does it work with today?
Out of the box: your calendar, for live booking during the call, plus a summary and full transcript of every call emailed to you on every plan. Call summaries can also post into Slack, Microsoft Teams, Discord, Telegram, Signal, or Google Chat, free on any plan, with WhatsApp coming soon. Trade and industry software varies more; tell us what you run during the consultation and we'll tell you plainly what we can connect today and what we can't yet.
Plans at a glance.
One flat monthly price, no setup fee and no per-call charges. Four tiers, so you pay for the call volume you actually get.
Essential
Basic
Standard
We build it. You stop missing calls.
One flat price from $99/mo. No setup fee, no per-call charges, no contract. Tell us about your business and we'll have your receptionist answering your calls in minutes.