Check your dashboard first and use the route marked recommended when it performs the work you need. Cloudbeds, Workiz, Service Fusion and ISN have direct dashboard connections. JobNimbus appears there only as a credential preview, with no customer-ready write route. For a simpler completed-call handoff to another system, paste either a Catch Hook from your own Zapier account or an active production webhook from your own n8n Cloud account. We send one PII-minimized event to that address and your workflow decides what happens next. This alternative is one way and does not replace the more capable private First AI Employee app in Zapier.
01Create the receiving workflow
In Zapier, create a Zap and choose Webhooks by Zapier as the trigger. For n8n Cloud, download the destination-specific starter from the app directory in your dashboard and import it.
02Use a permanent receiving address
In Zapier choose plain Catch Hook, not Retrieve Poll or Catch Raw Hook. In n8n activate the workflow and copy its production /webhook/ URL, never the temporary /webhook-test/ address.
03Copy that address
Treat the address like a password. Anyone who has it can send data into the workflow.
04Paste it into your dashboard
Go to Integrations, find Any other app or CRM, and paste the address into Automation webhook URL. The field accepts Zapier Catch Hooks and n8n Cloud production webhooks. It refuses self-hosted n8n, test URLs, and every unapproved host.
05Save it, then send the synthetic test
Press Save webhook, then Send synthetic test. Inspect the event in Zap History or n8n Executions and test every downstream action separately. Saving the URL or receiving the test does not prove that a later write succeeded.
06Add your software as the second step
For Zapier, choose a supported destination action and map the event fields. In the n8n starter, authorize the destination app, select the customer-owned resource, then configure and enable the disabled destination node. Keep Event ID as the duplicate marker, test the destination action, then activate the workflow.
What gets sent, and when: one delivery per completed call, carrying the caller details, the summary, and whether an appointment was booked. The Catch Hook route travels one way, and the n8n webhook alternative has the same limit. Changes in downstream software do not come back to us. The First AI Employee app below is the lane that can also write back.